Most handyman businesses live and die by the next job. TruBlue Home Service Ally built something different: a home service franchise model designed around relationships instead of one-off repairs.
A recent feature from 1851 Franchise breaks down how that approach plays out for franchisee Dan McMurtry, whose location has surpassed $1 million in annual revenue.
"The TruBlue model all boils down to customer service, going in and doing what you say you are going to do, following through and doing basic good business practices." - Dan McMurtry
That follow-through doesn't stop when a project wraps. Regular email check-ins and quarterly outreach keep TruBlue top of mind long after the initial job is done and, when combined with a focus on helping seniors stay in their homes, the proof is in the numbers.
Unlike one-off maintenance companies you call when something breaks, TruBlue offers home maintenance packages, a subscription-style offering that formalizes the relationship between homeowner and provider. Scheduled visits, priority service, and ongoing preventive care mean homeowners aren't scrambling.
For anyone researching franchise opportunities in the home services space, TruBlue’s intentional focus on seniors, families and recurring revenue is translating into steadier income, more predictable scheduling, and less time spent chasing the next lead. It's also a meaningful point of differentiation from traditional handyman franchise competitors, most of which still operate on a purely reactive, project-by-project basis.
