In the home services industry, most businesses are built around a simple equation: find a job, do the job, move on. TruBlue Home Service Ally was built around a different idea — that the most valuable thing a home services brand can offer isn't a single repair. It's an ongoing relationship.
TruBlue franchisees stay ahead of problems through proactive, preventive maintenance and stay connected with clients long after any individual project wraps up. The result, according to franchisee Dan McMurtry — whose location has surpassed $1 million in annual revenue — is that roughly 25% of his business comes from returning customers.
At the center of TruBlue's model are its Maintenance Plans: subscription-style packages that include scheduled maintenance visits, priority service, discounts on additional work, and ongoing home assessments. As TruBlue President Sean Fitzgerald puts it, "We can help you treat your home like you would your car. Everybody gets their car in for maintenance routinely, and your home should be the same."
Every service is delivered by a screened, background-checked, and insured Tru-Pro® Technician — a standard Fitzgerald compares to the senior care industry — giving homeowners the trust and peace of mind they need when inviting someone into their home.
For franchise owners, the recurring model means more predictable revenue, stronger retention, and a business that grows organically over time.
